{% extends "base.html" %} {% block title %}Email Library{% endblock %} {% block content %}
Ready-written emails used by your automations when they aren't using AI. Each has a friendly, formal and direct tone, and some have more than one version so people don't get the same email every time. Change any wording here; words in {curly brackets} are filled in from your data.
Responses are the automatic replies from your own people. Each email lists the responses that suit it, and automations pick the best match unless you choose one.
No emails match. Try another word, or add your own at the bottom.
{{ e.about }}
{% if e.kind == 'reply' and e.answers %}Answers: {% for a in e.answers if a in names %}{{ names[a] }}{{ ', ' if not loop.last }}{% endfor %}
{% elif pairs.get(purpose) %}Suggested responses: {% for a in pairs[purpose] %}{{ names[a].replace('Reply: ', '') }}{{ ', ' if not loop.last }}{% endfor %}
{% elif e.group in ('receivables', 'quotes') and e.kind == 'send' %}Goes to customers: their replies are read by {{ product.name }}, not written.
{% endif %}{{ versions|length }} versions rotate. Each person gets a different one from week to week.
{% endif %}